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Southern ID Solutions Privacy Policy

The Southern ID Solutions group includes Thermal Ribbons Direct and the following websites:


The following privacy policy explains how we use any of the personal data we collect when you use our services.

What information may we collect from you?

We collect information when you place an order for our products and services. We also collect information when you voluntarily complete customer surveys, sign up for our newsletter or provide feedback. Any website usage information is collected using cookies (further details are listed below).

What do we do with the information we collect?

We collect information about you to process your order, manage your account and service contract if applicable and, if you agree, to email you about other products and news we think may be of interest to you. From time to time, we may also use your information to contact you for market research purposes by either email or phone.

In processing your order, we may use third parties to carry out certain administrative activities, such as processing and sorting data we may send your details to, and also use information from credit reference agencies and fraud prevention agencies. Third parties will not be allowed to use your personal information for their own purposes.

We will not under any circumstance share or lease your information for marketing purposes with companies outside the Southern ID Solutions group, unless required to by law.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.


If you have consented to receive our newsletter, you have a right at any time to stop us from contacting you. If you no longer wish to be contacted for marketing purposes, please write to us at Southern ID Solutions Unit B1b Maven House, Rudford Industrial Estate, Ford, Arundel, West Sussex, BN18 0BD, by emailing us at marketing@southernidsolutions.co.uk or by phoning us on 01903 502892.


We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process. You can disable any cookies already stored on your computer, but these may stop our website from functioning properly. For further information visit www.aboutcookies.org or www.allaboutcookies.org

Where purchasing products is possible, our websites will:

The following are not strictly necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).

Our websites will track the pages you visit via Google Analytics and allow you to share pages with social networks such as Facebook (if available).

Changes to our privacy policy

We keep our privacy policy under regular review and we place any updates on this webpage. This policy was last updated on 25.05.2018.

How to contact us

You may request details of personal information we hold about you, update this information or request its deletion at any time. Please write to us at Southern ID Solutions Unit B1b Maven House, Rudford Industrial Estate, Ford, Arundel, West Sussex, BN18 0BD, email us at info@southernidsolutions.co.uk or phone us on 01903 502892.

For further information, Call us direct on 01903 896897